Tamanlaut bunaken berada di kelbunaken kecamatan bunaken sekitar 7 mil dari pelabuhan manado yang dapat ditempuh selama 35 menit dari. Deskripsi kota bandung _bandung city_ bandung is one of the nicest place in indonesia. With the population over than 2 millions people. Deskripsi tempat wisata di bandung dalam bahasa inggris.

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Bandung tak hanya terkenal dengan wisata alamnya yang memukau, atau wisata belanja dan kulinerinya yang menakjubkan, namun juga menjadi destinasi health tourism alias wisata kesehatan. Melinda2 Hospital - Your Health Tourism Destination in Bandung | My Virtual Corner

Sustainable tourism is one of Djuanda Forest Park Tahura management goals in implementing a visitor management strategy in the North Bandung Protected Areas. Djuanda Forest Park is an important area to be preserved as a tourist destination because of its very strategic function for environmental sustainability in Bandung City and its buffer areas. The visitor management strategy's implementation level can be seen from the perception of tourist who comes to Djuanda Forest Park, which analyzes by the intensity of destination use, accessibility, and carrying capacity. Perception cannot be separated from the satisfaction of tourists when visiting. This study aims to analyze tourists' perceptions of the implementation of visitor management strategies together with tourist satisfaction in the Tahura protected area. The method used is descriptive with data collection techniques through questionnaires. The results showed that tourist perceptions and satisfaction with the Visitor Management Strategy application were quite good. In improving quality, management is expected to be able to design a more systematic flow of visits and limit the number of visits for each tourist area to minimize the impact of tourism activities on the environment. On the satisfaction side, managers need to improve product and service quality, especially the preservation of tourist areas to create tourists experience Discover the world's research25+ million members160+ million publication billion citationsJoin for free Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 153 Submitted 8th September 2020 Accepted 12th December 2020 TOURIST PERCEPTION OF VISITOR MANAGEMENT STRATEGY IN NORTH BANDUNG PROTECTED AREA Ersy Ervinaa1, SRP Wulunga2, Vany Octivanya31Telkom University, Indonesia 2University of Education Indonesia, Indonesia ersy ABSTRACT Sustainable tourism is one of Djuanda Forest Park Tahura management goals in implementing a visitor management strategy in the North Bandung Protected Areas. Djuanda Forest Park is an important area to be preserved as a tourist destination because of its very strategic function for environmental sustainability in Bandung City and its buffer areas. The visitor management strategy's implementation level can be seen from the perception of tourist who comes to Djuanda Forest Park, which analyzes by the intensity of destination use, accessibility, and carrying capacity. Perception cannot be separated from the satisfaction of tourists when visiting. This study aims to analyze tourists' perceptions of the implementation of visitor management strategies together with tourist satisfaction in the Tahura protected area. The method used is descriptive with data collection techniques through questionnaires. The results showed that tourist perceptions and satisfaction with the Visitor Management Strategy application were quite good. In improving quality, management is expected to be able to design a more systematic flow of visits and limit the number of visits for each tourist area to minimize the impact of tourism activities on the environment. On the satisfaction side, managers need to improve product and service quality, especially the preservation of tourist areas to create tourists experience Keywords Tourists Perception; Visitor Management Strategy; Tourists Satisfaction. INTRODUCTION Protected areas have an important function and role in sustainable development. The designation of protected areas aims to prevent the devastation of natural resources and provide economic benefits for the community Dowling, 2001. North Bandung Area or Kawasan Bandung Utara, is a buffer plateau area covering four main areas, namely Bandung City, Bandung Regency, West Bandung Regency and Cimahi City. The area which has land contours at an altitude of 750 to 1,000 meter above sea level. This area has an important role as a water catchment and some of its areas are protected areas North Bandung Area, is a buffer plateau area that covers four main areas, namely Bandung City, Bandung Regency, West Bandung Regency and Cimahi City. The area which has land contours at an altitude of 750 to 1,000 meter above sea level. This area has an important role as a water catchment and some of its areas are protected areas Afandi, 2014. Referring to the Regional Regulation of West Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 154 Java Province of 2008 concerning Control of Spatial Utilization of the North Bandung Area, one of its functions is to direct the development of the tourism sector, especially in ecotourism, agro-tourism, educational tourism and sports tourism. Djuanda Forest Park has become a protected area whose space is used for tourism activities. Spatial utilization in North Bandung area is also supported by the Local Government policy direction set out in the West Java Provincial Regulation No. 25 of 2008 concerning Management of Djuanda Forest Park. Local regulations make it clear that tourism is one of the activities in the protected area of North Bandung. Djuanda Forest Park consists of three areas, namely Area Pakar, Maribaya, and Curug Dago, which stretches from Dago Pakar to Maribaya Lembang Arief, 2013. Djuanda forest park is part of the Bandung basin area, which has a historical background that intimately related to ancient times until now. Various relics found show that this area is a witness to the development of the city of Bandung since the beginning of the ancient lake. Geologically, this region experienced changes caused by natural turmoil over a long period during the process of formation of the universe. This protected area is the largest park ever built by the Dutch East Indies Government named Pulosari Protection Forest with an area of 590 Hectares. As a nature conservation area and tourism destination, TAHURA managers should maintain tourist attractions, conserve natural resources and meet visitor satisfaction. Due to these factors, tourists are encouraged to visit this area so that tourism activities can be sustainable Waluya, 2016. Sustainable tourism itself, defined as all forms of development, management and tourism activities by ensuring long-term protection of natural, cultural and social resources and contributing positively to community welfare Eagles et al., 2002. One strategy for achieving sustainable tourism in protected areas is by implementing a visitor management strategy. Managing visitors is one important way to manage the impact of tourism on the environment, especially its link between tourism activities in protected areas and socio-cultural and economic environments Peter Mason, 2005. It is a tool and control that is widely used by several destinations in managing the flow of visitors, either by limiting the number of visitor according to capacity, or the spread of visitors. UNWTO 2015 proposed fundamental issues in managing tourism destinations and their indicators that can help measure those issues, including the intensity of destination use, the density of the use of tourist facilities, and the design of the carrying capacity. Tourists who come to TAHURA have various reasons, including the quality of the destinations, tourist facilities, services, and tourist attractions in each area. Tahura is an alternative to outdoor tourism that is in great demand by Bandung residents, even tourists from outside the city. During the Covid-19 pandemic, TAHURA's management had imposed restrictions on the number of visitors and tourist activities by implementing a reservation system. Although the level of visits during weekdays is relatively controlled, there are often long queues on weekends or holidays even before operating hours open. The management has tried to provide the best service during tourists visiting TAHURA. Such as providing tour guide services and wheelchair facilities for the convenience of visitors. Nevertheless, visitor education about protected areas through information boards or other media is still not optimal. Other conditions, some tourism activities are still not well spread Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 155 and supporting facilities are inadequate. This condition can affect satisfaction and visitor perception. The success of visitor management strategies undertaken by the management of nature-based tourism destinations depends on how visitors felt perceived Daily et al., 1997. The perception of tourists becomes input and evaluation in improving nature-based tourism destinations' facilities and services Alessa et al., 2003; Daily, 2000; Schnurr & Holtz, 1998. Tourist behaviour can indirectly be influenced by the quality of the environment of tourism destinations, on the other hand, tourists can directly influence the quality of the environment of tourism destinations based on their behaviour Pendleton et al., 2001. The main variables to measure tourist perceptions of the tourism destination environment, such variables include awareness, opinion, and level of tourist satisfaction Petrosillo et al., 2007 A destination must be able to improve its quality to obtain a positive perception. Forming a positive perception of visitors is one of the keys to ensuring the development of a tourist destination Ismayanti, 2010. Perception is a perspective, actions and images that a person gives to something in his environment, whether positive or negative Murianto, 2014. In creating a positive perception, a tourism destination is required to meet the needs and desires of visitors and provide tourist experience Pitana & Gayatri, 2005. The management of a destination depends on how they are perceived by the wider community. Therefore, in improving the quality of destination management, perceptions from visitors are needed Daily, 2000. Previous research on visitor management and protected areas states that one way to reduce the negative impact of natural damage due to tourism activities is to implement a visitor management strategy Hall & Arthur, 1996; P Mason, 2003; Pearce, 1989. Several researchers have focused on a community approach in evaluating the application of visitor management. Mason 2005 states that the implementation of visitor management does not only require the application of "Hard" and "Soft" but also requires the experience of tourists in their behaviour, however this study does not explore from the perspective of tourists' opinions on the policies made. Studies on tourists' perceptions of protected areas have been carried out, such as research by Petrosillo et al. 2007 which is located in the marine area as a protected area, Study conduct by Salim et al. 2019 examines the public perception of nature as protected area. However, studies on tourist perceptions of the application of visitor management strategies in protected areas are still very limited. For this reason, this study tries to explore tourists' perceptions of the implementation of visitor management strategies in north Bandung protected areas by taking the location in Djuanda Forest Park. METHODOLOGY This research was conducted at Djuanda Forest Park's tourist destination as a protected area in North Bandung. Data collection was carried out by distributing questionnaires and personal interviews to visitors who had visited Djuanda Forest Park. The questionnaire was arranged in a structured manner divided into several categories respondent characteristics, respondent experience, visitor awareness of protected areas, visitor satisfaction, and visitor perceptions on the implementation of Visitor Management Strategies VMS. There are five alternative answer choices Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 156 on the questionnaire, and some questions are given open answer options to strengthen quantitative answers. The tourist perceptions and satisfaction Djuanda forest park are then given an assessment using a Likert scale from negative with a score of 1 one to the most positive with a score of 5 five to facilitate statistical analysis. The questionnaires were distributed to 101 respondent, which out of the target of 100 questionnaires and all respondents had visited Tahura. The data obtained were then analyzed by descriptive analysis method aimed to find out the causal factors and describing the research variables. RESULTS Djuanda Forest Park, geographically located at 1070 30 'BT and 60 52' LS and is the site of the Cikapundung River and Citarum River Basin. Administratively Duanda Forest Park is located in the area of Bandung Regency Ciburial Village, West Bandung Regency Mekarwangi Village, Cibodas Village, Langensari Village, and Wangunharja Village, and Bandung City Dago Village. The Management is under the Regional Technical Implementation Unit of the West Java Province through the Central Forest Park Management Center. Based on history, Djuanda Forest Park is the first Forest Park in Indonesia which was initiated by President Soeharto and coincided with the date of birth of West Java Heroes Ir. H. Djuanda. Initially, it is known as the Mount Pulosari Protection Forest and Curug Dago Tourism Park. Physical conditions in Tahura Forest Park is divided into physiographic, climatic, stratigraphic, and ecological conditions. A detailed explanation of the physical condition is as follows Tahura located on three borders of the administrative region has experienced changes caused by natural phenomena during a long period of forming the universe. The physiography is included in the Bandung Zone Bandung-Tangkubanparahu-Citatah-SagulingRegion. Regional Geomorphology of the Great Forest Park area Ir. H. Djuanda is located in the central volcanic units Mount Palasari, Mount Manglayang, and Mount Bukit Tunggul and extrusive volcanic units Tangkubanparahu and the Lembang Fault. Tahura has a tropical climate humid which was identified as a wet period between October-March and relatively dry in June-September with humidity of 70-90% and rainfall of 3000-4500 mm/year. Weather in Taman Hutan Raya Ir. H. Juanda is influenced by seasonal circulation patterns, the regional topography of West Java, and the Bandung plain topography's elevation. This makes the weather in the Forest Park Raya Ir. H. Juanda is different from other regions in West Java. Forest Park Area Ir. H. Djuanda is controlled by the Lembang Fault which has east-west straightness with a downward movement of faults. Characteristics of geological diversity in the Great Forest Park area Ir. H. Djuanda is dominated by quarterly volcanoes that start at Mount Sunda Purba to Mount Tangkubanparahu. Besides, there are outcrops of igneous rock such as basalt lava and burly column structures associated with waterfalls, and hills. Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 157 Ecological Conditions in Forest Park Raya Ir. H. Djuanda is a Riparian Ecosystem located at an altitude of 770 to 1330 asl. Meanwhile, soil conditions in THRD are dominated by Andosol soils with high fertility. Biodiversity in Djuanda Forest Park is mixed vegetation covering an area of 526, 98 Ha. Types of flora from within and outside the country can be found in the area Arboretum collection of plants, the area has an area of 30 hectares inhabited by 40 families, 112 species. For tree species in Forest Park Raya Ir. H. Djuanda includes Mexican Pine, Ugandan Mahogany, Eucalyptus, Sausage, Sumatran Pine, Sulawesi Bayur, Honduran Cedar, Cengal Pasir, Tide, Saninten, Kaliandra, Angsana, and others. As for the types of fauna found in the Forest Park area of Ir. H. Djuanda includes primates and birds, including Kera Ekor Panjang, Burung Kacamata, Perejak Jawa, Cinenen Pisang, Bongol Jawa, Jalak Suren, Perkutut Jawa, Elang Ular Bido, Cucak Kutilang. Also, there are deer that are maintained and managed in the area Tourist Profile & Characteristic Respondents in this study can be considered to be a representation of the total tourist population who visited Djuanda Forest park as a protected area in the North Bandung Area. In order to obtain data about the profile of tourists it is necessary to ask questions related to the respondent's socio demographic gender, age, place origin, education, occupation. The following Table is the respondent's profile and characteristics data. Table 1. Tourist Profile In Tahura North Bandung Protected Area Respondents n = 101 No Variable Percentage % 1Gender Male 55,4 Female 44,62Age 20-30 Yo 44,6 31-40 Yo 29,7 41-50 Yo 15,8 > 50 Yo 10,93Place Origin Bandung 70,3 Jabodetabek 12 Sumatra 6 Other 11,74Education SMA 19,8 Diploma 4,4 S1 26,7 Master Degree 42,6 Doctorate program 6,9 Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 158 5Occupation Government Staff 25,7 Private 29,7 Student 29,7 Other 14,7The results of the questionnaire above can be seen by male respondents outnumbered females with a percentage of with the most age range classes at the age of 31-40 years. The tourists are mostly coming from Bandung citizens with of respondents and second, come from Jabodetabek Jakarta Bogor Depok Tangerang Bekasi which is close to West Java province. Most people surveyed had a master degree and bachelor degree background of with the largest proportion of jobs being students and private employees, each of whom had a magnitude of Besides, the characteristic of Djuanda Forest Park Tahura tourists can be identified through the frequency of visits, average expenditure, people invited during the visit and sources of information about Tahura. In detail we can observe in the following Table Table 2 Tourist Characteristic Respondents n = 101 No Description Alternative Answer Percentage % 1Frequent of Visit on 1x 40,6 2x 18,8 3x 40,62Spending Money per visit Rp. 43Companion Alone 3 Friend 50,5 Family 45,5 Partner 14Source of Information Friend 63,4 Internet 26,7 Newspaper 3 Other 6,9 Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 159 Tourist Awareness of Taman Hutan Raya Djuanda Tahura North Bandung Protected Area To get the level of tourist awareness of the protected area in north Bandung, questions are asked regarding tourists' perception in protecting the preserved area. This awareness can be measured through their opinion about the condition of the natural environment, the management carried out by Tahura on environmental quality and their opinion concerning the limited number of visits. A high percentage of respondents 87,1% of visitors are aware of Tahura as a Protected Area in North Bandung. The tourist's opinion regarding the environmental preservation in the Tahura, as much as 58,4% of respondent stated in good and excellent. There are 32,7% state the preservation efforts were on average. The environmental quality education carried out by management is still very low with 38,6% answering good and 5,9% very good. More than half of the respondents stated that Tahura's management work program related to environmental education is still lacking. In terms of utilizing insurance costs on the entrance fee, most tourists agree to pay, with 60,5% of the respondents agreeing and strongly agreeing. Concerning the limitation of tourist numbers due to preserving the environment, of respondents agreed and strongly agreed to preserve the environment although disrupting their tourism activities. in general, the tourist's are aware that Tahura as tourism protected area, but visitors assess conservation efforts undertaken by management Tahura especially in educating visitors still need to be improved Table 3. Tourist Awareness of Environment In Tahura as North Bandung Area Respondents n = 101 No Question Alternative Answer % 1 Tourist Awareness of Tahura as Protected Area Yes 87,1 No 12,9 2 Tourist opinion of the Condition of environmental preservation in the Tahura, North Bandung Protected Area Not Very Good 1 Not Good 7,9 Average 32,7 Good 50,5 Very Good 7,9 3 Environmental quality education carried out by the management of Tahura North Bandung Area Not Very Good 3 Not Good 11,9 Average 40,9 Good 38,6 Very Good 5,9 4 Visitor opinion about Insurance coverage approved by the visit and recreational activities in the Tahura, North Bandung Area Not Very Good 3 Not Good 14,9 Average 21,8 Good 29,8 Very Good 30,7 5 Not Very Good 4 Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 160 Visitor opinion if the management applies restrictions recreational activities on visiting Tahura, North Bandung Area Not Good 14,9 Average 18,8 Good 41,6 Very Good 20,8 In addition to closed questions above, also filed related public opinion efforts should be made by management in conserving Tahura region. Most of the respondents stated the management could provide education for visitors, determine each tourist zone's carrying capacity, improve pedestrian areas, increase trash bin facilities, and carry out educational programs such as planting trees. In general, it can be seen that the public are aware Tahura as a protected area which must be maintained and preserved, but respondent assess conservation efforts undertaken by management Tahura especially in educating visitors still need to be improved. Tourist Attraction and Environmental impacts in Taman Hutan Raya Djuanda Tahura North Bandung Protected Area Tourism activities have positive and negative impacts on the environment. This study aims to determine the tourist perception of the impact of tourism on the ecosystem through the implementation of a visitor management strategy. Most of the tourist activities carried out in Djuanda Forest Park are trekking, enjoying the waterfall, and relaxation. These activities directly or indirectly impact soil damage, water condition, flora and fauna, and the landscape. The study results show that the relaxation activity is very potential for environmental destruction compared to trekking or enjoying waterfalls activities. Relaxation activities with many kinds of different forms can trigger the behaviour of tourists who are less responsible such as waste production, density in certain zones, and natural damage. The time spent by tourists in relaxation largely determines the potential for environmental damage, while tourism activities' least impact is damage to the landscape. The detail of tourist attraction and environmental impact can be seen in the table below Table 4. Tourist Attraction and Environmental Impact Respondents n= 101 %No Tourism Activity Very Little Little Neutral Much Very Much 1 Spent activity on trekking 316,837,632,79,92 Activity in Water Fall 414,937,734,78,93 Activity on relaxation 07,926,750,514,94 Impact tourism activity soil damage 210,945,533,77,95 Impact tourism activity on water damage 212,945,533,75,9 Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 161 6 Impact tourism Activity on flora & fauna 114,946,531,75,97 Impact tourism activity to landscape211,952,525,77,9Djuanda Forest Park has unique natural tourism potential, supported by a variety of flora and fauna. However, this circumstance needs to be balanced with the maintenance and enhancement of visitor facilities. Some of the tourism objects that need to be improved are the Dutch Cave area, waterfall tourist attractions or Curug Omas, walking paths and other zones. As a tourist destination, Djuanda Forest Park strives to provide the best service to create tourist satisfaction. The perception of visitor management strategies' implementation cannot be separated from their satisfaction during their visit. The Djuanda Forest Park management aimed to preserve protected areas and expected to be able to manage tourist attraction by creating sustainable tourism Candrea & Ispas, 2009. Satisfaction aspects assessed in strengthening visitor perceptions include analysis through prices, variations in prices and products offered, natural beauty and tourist attractions, air and water quality, service availability, friendliness, speed and employee response to guest complaints. The results of the research data recap show that an average level of tourist satisfaction is quite high, at 67%. In general, natural conditions as a tourist attraction are excellent. However, the quality of service still needs to be improved, especially in terms of handling complaints and speed of service. The questionnaire summarisations on visitor satisfaction can be seen in Table 6 below Table 5 Tourist Satisfaction NoQuestion Respondents n= 101 % Very unsatisfied Unsatisfied Neutral Satisfied Very satisfied 1Price offered 084934102Variety of price and product offering 019522733The Beauty of nature and attraction 002651244The Quality of air dan water 001948345Service availability Customer Service staff in all areas of Tahura 124521956The friendliness of the staff 117522567The speed of service 118572148Staff responses to visitor complaints in Tahura 12257183Other opinions related to matters need to be improved for tourist satisfaction, there was a lack of information presented on the website which is still very least Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 162 and has not been updated. In addition, in terms of service, Djuanda Forest Park still lacks staff in serving visitors. Mostly officers are only found at the entrance gate, where there must be a person serving at each counter or certain point. The condition of accessibility that is still not completely good, it has become concerned since it can facilitate mobilization and exploration throughout the Tahura region. On the other side, the existence of tour guides, loyalty programs and promotions also need to be developed. Brochures and information boards to make it easier for visitors are also lacking. DISCUSSION This study was designed to determine visitors' perceptions in the implementation of the visitor management strategy on protected areas to support sustainable tourism in Djuanda Forest Park, Bandung. Most respondents with a background in education and stable employment indicate that the visitors' level of awareness will show a very well protected area. This should be followed by a program from the management that involves visitors to take part in nature conservation such as tree planting programs or waste reduction so that visitors have recreation and contribute to sustainable tourism. The high tourist activity at a specific location in the protected area can impact environmental degradation. The most favourite tourist activity at Djuanda Forest Park such as relaxation and trekking tour done in a relatively longer time than other activities could potentially damage the soil, water and flora and fauna. Therefore, it is necessary to expand tourism areas evenly so that the distribution of visitors is more balanced in all areas. The management needs to consider more zoning and managing the supply by imposing restrictions on the number of visitors and the length of visiting hours considered to conserve natural resources Candrea & Ispas, 2009. The management of Djuanda Forest Park has implemented a visitor management strategy in the form of a hard and soft approach. Hard approach or physical development and 'soft' through education and interpretation as proposed by Mason 2005. However, the perception of tourists in these two aspects is still not optimal. Management needs to emphasize managing the visitor experience. Overall, the measurement of visitor perceptions on the implementation of the visitor management strategy analyzed through the intensity of destination use, ease of access and planning for carrying capacity still needs to be improved. The existing tourism infrastructure along the Djuanda Forest Park area needs to be equipped and requires good maintenance. Such as the procurement of tourist guide boards, the number of bins, the arrangement of tourist attractions, and the determination of the amount of carrying capacity. There are two purposes of managing protected areas from the administrator side minimizing the environmental impact and increasing tourism visits. Candrea and Ispas 2009 state that this can be done in three ways, first, managing the tourism supply by expanding the area of tourist activity to balance the distribution of people. Second, management can arrange the demand due to the number of people visit. Third, by increasing resource capacity on the importance of sustainable tourism and impact management. The perception of visitor management is inseparable from visitor satisfaction and the quality of service they get when they visit. Most of the respondents were residents who had made previous visits. Many of these respondents still complained Journal of Business on Hospitality and Tourism ISSN 2527-9092 Vol 06 No 02, 2020 153-164 163 about the lack of maintenance of tourist areas and packaging of tourism products. for instance, in the Dutch cave area, trekking paths, and public facilities. In terms of visitors, satisfaction and experience are very important. Therefore, management needs to improve service quality and package tourism products more attractive. These will lead to a tourist experience to be so that visitors feel satisfied and return to Djuanda Forest Park CONCLUSION The biggest challenge in managing a protected area as a tourist destination is to minimize the negative impact of tourism activities and conserve natural resources. A visitor management strategy is essential to keep Protected Areas sustainable. Through this research, tourists' perceptions of the application of visitor management strategies can be investigated and become information and evaluation materials in enhancing the quality of management. Overall, the perception of tourists on the application of visitor management strategies is quite good. It is directly proportional to the level of satisfaction they get when visiting. However, the key to a tourist destination's success is inseparable from the tourist experience of the products and services provided. For this reason, improving the tourist experience through education and services is significant. Several things need to be developed by the management regarding the visitor management strategy, such as the visitor flow so that all areas can be visited evenly, adding information boards that educate visitors and the quality of service. Sustainable tourism management requires strategic steps both planning and evaluating, on an ongoing basis by considering the needs of tourists and nature conservation. This research was limited in a short period and one destination and focused on some implementation of visitor management strategy. Future studies expected to explore the experience of tourists in the protected area REFERENCESAfandi, M. N. 2014. Implementasi Kebijakan Pembangunan di Kawasan Bandung Utara Dalam Perspektif Pembangunan Berwawasan Lingkungan. Jurnal Ilmu Administrasi Bisnis, 112. Alessa, L., Bennett, S. M., & Kliskey, A. D. 2003. Effect of Knowledge, Personal Attribution and Perception of Ecosystem Health on Depreciative Behaviours in The Intertidal Zone of Pacific Rim National Park and Reserve. Journal of Environmental Management, 682. Arief, A. M. R. 2013. Pengembangan Aktivitas Wisata di Taman Hutan Raya Ir. H. Djuanda Bandung Jawa Barat. Jurnal Sorot, 82, 1–190. Candrea, A. N., & Ispas, A. 2009. 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Visitor management menjadi salah satu pendekatan yang dapat menjadi pilihan bagi masyarakat desa khususnya pengelola wisata pegunungan. Penerapan visitor management merupakan upaya yang untuk meningkatkan kualitas produk pariwisata Albrecht, 2017;Ervina et al., 2020;Pearce & Dowling, 2019. Visitor Management juga berdampak positif kepada kualitas pengalaman dan kepuasan pengunjung Albrecht, 2017;Damanik & Yusuf, 2022;Pikkemaat et al., 2020. ...... Penelitian tentang visitor management telah banyak menjadi fokus para akademisi yang mengkaji bidang kepariwisataan di berbagai destinasi dengan jenis atraksi yang berbeda. Penelitian yang dilakukan oleh Ervina et al., 2020 membahas tentang visitor management pada pengelolaan hutan raya menggunakan pendekatan survey menghasilkan persepsi wisatawan secara dinilai baik. Sehingga dinilai tidak melihat secara keseluruhan fenomena dan masalah yang terjadi di destinasi untuk dikaji secara mendalam. ...... Aktifitas yang berkaitan dengan wisata pegunungan di Pundu Nence perlu pengelolaan yang baik khususnya pada visitor management. Pendekatan visitor management untuk wisata pegunungan seperti Pundu Nence yang dinilai relatif baru dinilai perlu untuk direncanakan sehingga bisa memberikan pengalaman berkualitas bagi pengunjung Albrecht, 2017;Ervina et al., 2020;Pearce & Dowling, 2019. ...Herman HermanRumba RumbaAnak Agung Ngurah Sedana PutraPutu Ari NugrahaPurpose Mountain tourism being a tourist destination that offers natural and special interest attractions thus appropriate for visitors that prefer nature and adventure. Understanding visitor management is crucial for mountain tourism operators. The aims of this study are to 1 Identify the availability of tourist attractions; 2 Identify the actual condition of visitor management; and 3 Recommend a management quality improvement model through the visitor management approach. Method The research applied a qualitative approach and employed interviews and observations to collect data. The research was conducted in the Mount Pundu Nence area. This research was conducted from January to March 2023. Result The results of the study indicated that the component of tourist attractions consists of interest as the main attraction and is supported by natural and cultural attractions. The actual condition of visitor management is not well demonstrated by the unidentified registration of visitors, unavailable tourist information center TIC, the visitor flow is incomplete, the pricing and fees are less than optimal, the parking lot is not adequate, the signboard is lacking and the waste management is not optimal. The research recommended a management improvement model based on the components of hard visitor management tools and soft visitor management tools. The hard visitor management tools recommended three aspects, such as setting prices and fees in the packaging of packages, providing parking space and creating regulations for waste management. The soft visitor management tools recommended four aspects, using QR code as a registration and payment system for visitors, providing tourist information center TIC by utilizing the current buildings and using social media to manage information, installing signage in vital areas, and developing a visitor flow system that could be implemented by visitors and operators. Contribution The research presents a model of mountain tourism management using the visitor management approach. The model could be implemented by tourism operators or local authorities to improve the quality of mountain tourism experiences.... Kawasan Bandung Utara KBU berpotensi mendukung perwujudan pariwisata berkelanjutan melalui penetapannya sebagai kawasan lindung dan budidaya yang berperan dalam menunjang kehidupan masyarakat di wilayah Bandung Raya Ervina et al., 2020. Di sisi lain, KBU merupakan kawasan yang memiliki tingkat kerentanan akan potensi bencana geologi yang tinggi, bencana tersebut mencakup bencana gempa bumi, longsor/ gerakan tanah, dan bencana gunung api Kurnianto et al., 2019. ...Shandra Rama Panji WulungThe North Bandung Area has a high level of disaster risk and is a leading tourism destination for West Java. As a disaster mitigation effort, the design of geotourism routes in the North Bandung area has the opportunity to minimize the level of vulnerability of tourists and educate them. This study aims to design a disaster-based geotourism route in the North Bandung Area. This qualitative research was conducted for eight months and was carried out in the North Bandung Area. Primary data were obtained through semi-structured interviews, observation, and positioning of spatial elements. Secondary data was collected through a desk study sourced from policy documents, literature, and previous research. Qualitative analysis is the method in this research and is equipped with content analysis, map analysis, and qualitative descriptive analysis. The complexity of the geological structure makes the North Bandung area has a high level of vulnerability to the threat of geological disasters. The potential sources of geological disasters in the North Bandung area are the Tangkubanparahu Volcano and the Lembang Fault. In addition, there are other sources of non-geological disasters, namely the high intensity of rainfall which can trigger landslides and floods. There are two geotourism trails which include the Tangkubanparahu Volcano Disaster-Prone Geotourism Trail and Lembang Fault Earthquake Hazard Geotourism Trail. The Skeleton Valley Landslide Hazard Area is classified as a geotourism route due to the limited tourist attraction and limited scope. The high tourism activity and the large potential for disaster in the North Bandung Area can provide added value for tourists through disaster education during geotourism H. Djuanda Forest Park, is a natural tourism destination located in Bandung, West Java and in low land parts of Gunung Pulosari, passed by Cikapundung river stream. This research aimed to recommend the appropriate tourism planning to be implemented in the Ir. H. Djuanda Forest Park. Through landscape hazard analysis within slope gradient and soil element contained, we developed landscape sensitivity map. The result shows that 65,508% from the total area is a high sensitivity land. Beside that, only 4,335% from the total area is a low sensitivity lands and can be explored for active tourism attraction. The visual preference analysis was held to identify the potential attractiveness of many tourisms object in this area. The high potential object is dominanated with natural landscape objects and man-made object is the less potential. Almost all of the potential objects are located in high sensitivity land. Unfortunately, the uninterested object with unclear function is located in low sensitivity land which it is suitable for intensive recreation activities. The planner of this area should consider the role of limited activities and facilities development in low caring capacity land. For conservation purpose, planting endemic vegetation in sensitive landslide land should be carried out in order to maintain forest Sintang Regency is one of the 12 regencies and two cities in West Kalimantan Province, Indonesia. The total area of this regency is approximately million hectares ha with 59% of the area designated as state forest area which provides high biodiversity and environmental services for adjoining communities. Through multi-stakeholder scenario planning, the government of Sintang Regency committed to protect and preserve forest resources for long-term landscape planning and sustainable utilization. Scenario planning yielded two possible outcomes in 2030 called “green” and “business as usual” BAU scenarios. Under the green scenario, future development without deforestation and land permits complied with spatial planning while under the BAU scenario, future conditions will be the result of past conditions without interventions. This study aimed to analyze land-use change in the regency over the past ten years. By applying the Terrset Land Change Modeller LCM algorithm, this study predicted the land use and carbon stock change of both scenarios in 2030. Three steps to apply the LCM are by analyzing the changes based on past history, modeling the transition potential and predicting the changes. Time series data of land cover data from 2006 to 2016 were used for this analysis. The results indicated that a green scenario prevents to stop deforestation about 117,136 ha more than 5% compared to the BAU scenario. Furthermore, the green scenario prevents the emission of 5 million tons of carbon tC for the regency indicating that the multi-stakeholder scenario planning process can be an effective strategy to preserve land and forest resources and promote sustainable development planning. The green scenario requires to limit the expansion of plantation areas, which are only allowed inside the current cultivation license and permit Moh. Rifiyan AriefDjuanda forest park based RIPPDA Prov. Jabar in 2005 isone tourist attraction that supports the development of mountainousnature of urban and tourist areas Bandung education. At this time,tourism activities in the forest park can be said Djuanda less variedand not utilize the full potensial optimaly. This is evident from theclose of the management of some the activities alredy the management of this activity is not offset by the newtourist activities, which led to the visitors who come today are lesslikely to have the option of doing tourist activities. Related to theabove, in support of the position Djuanda forest park as a touristattraction mountainous landscape that supports the development ofurban and tourist areas Bandung education is deemed necessary tocarry out the development of tourism article analyzes visitor management techniques as a way to develop sustainable tourism in protected areas. Visitor management is an important tool in recreational and protected areas, as increasing use levels can negatively impact the quality of recreational experience as well as natural resources. To meet the requirements of both nature and visitors, a prudent and careful management is necessary. In order to manage protected areas within acceptable ecological and social carrying capacities, tourism planners need to monitor visitor numbers, leisure activities and behaviour and understand expectations and WaluyaRima Sophal JamilForest tourism always improve itself to be better as like as the progressive of sustainable tourism and tourist has knew to go back to nature. The sustainable tourism well going on it is the ecotourism. One of the ecotourism area who famous is it grand forest park. As a nature-based tourism grand forest park need strategy to increase number of visit’s, they using elements of ecotourism strategy. Elements of ecotourism as independent variable X is nature, education and sustainability, and dependent variable Y is visit decision. Sustainable and education differentiating ecotourism from “nature-based tourism”. This type of research was descriptive verificative research and sampling methode use was systematic random sampling with the amount of sampling was 100 domestic tourist who has visited grand forest park. Techniques of data analysis and hypothesis testing used was multiple linear regression analysis. The result showed that the dimension of the element of ecotourism education and visit decision dimension on purchase timing at the lowest score if we compared to other dimension. However it can be concluded that the elements of ecotourism grand forest park and the visit decision to grand forest park in the category of avarage, and also elements of ecotourism has influence the visit MuriantoAik Berik village has a wide variety of tourist attractions. This research is aimed at identifying potential ecotourism attractions, activities that could be developed in and around the village. In addition, it will investigate perceptions of local communities and tourists concerning the village’s potential development as an ecotourism destination. The supporting data in the research were collected through qualitative observation, in-depth interviews, questionnaires, and documentation. The data were obtained through purposive sampling for the local communities and convenience sampling for the tourists. It was analysed using a descriptive, qualitative method. This analysis has revealed both positive and negative perceptions among local communities and tourists in response to the potential development of ecotourism. Colin Michael HallSimon MacArthurHall, & MacArthur, S. eds. 1996, Heritage Management in Australia and New Zealand The Human Dimension, Oxford University Press, Sydney. 2nd. ed. 314pp, ISBN 0 19 5539060 Pbk – reprinted 1998 Peter A. MasonHistorically, visitor management in protected areas has been concerned largely with visitor impacts and emphasis has been placed on managing negative impacts. This has involved controlling visitor numbers, attempting to modify visitor behaviour and also modifying the resource. These approaches can be divided into hard’ and soft’ categories Ling Kuo, 2002. Hard’ visitor management approaches involve physical management, regulatory management and economic management. Soft’ approaches make use of education and interpretation. While the approach of managing impacts has its merits, and has met with some success, it has tended to assume that the visitor is guilty until proven innocent’ Mason, 2002. Such an approach has also tended to ignore the role of visitor experience in relation to visitor management. This paper critically evaluates a number of hard’ and soft’ approaches to visitor management, focusing specifically on interpretation and codes of conduct in protected natural areas in New Zealand, Australia and Antarctica. It argues that the traditional approach of managing visitor impacts should be supported by a far greater emphasis on managing visitor experience. It proposes that placing emphasis on managing visitor experience should allow a more holistic perspective to be employed, in which the visitor can be put within a context that includes both the destination community and the environment visited. Such an approach, it is argued, should not only lead to better informed and behaved visitors, but a reduction in negative visitor impacts. Douglas G. PearceThe last ten to fifteen years have seen a marked explosion in the literature on tourism. General and specific abstracting journals and bibliographies featuring tourism exist GeoAbstracts and Leisure, Recreation and Tourism Abstracts and literature reviews of different aspects of tourism are frequently undertaken Pearce 1981; Graburn 1983; Cohen 1984 but there has been little attempt to analyse the nature of the literature itself. What is actually being used and where it is coming from are questions which have rarely been addressed as the abstracts give no indication of use and most reviews are content oriented. Answers to these questions can provide insights into the nature, structure and boundaries of tourism research.

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